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Ordering Process

Five simple steps for ordering your Reservationless Voice Conferencing accounts:

  1. Contact your telephone representative and request they submit a CSA for Reservationless Services on your behalf.
    • To see a sample CSA click here (pdf 21.18 kB) . For SUNCOM ordering web page, click here.
    • CSA processing status may be monitored by your organization's telephone representative using the Online CSA System.
  2. Once processed, you will receive a welcome e-mail from conferencing@suncom.governmentconferencing.com within one week.
    • The welcome e-mail will contain your active conferencing information.
    • Begin using your new Reservationless account with the information provided in the Welcome e-mail.
  3. Your personal Welcome Packet and Wallet Card will be sent approximately 3 weeks after initial set-up.
  4. Begin getting connected.