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SUSORP Products, Fees, Returns & Company Information

During the month of September, 2008, the Division of Retirement received numerous calls regarding the financial situation surrounding AIG and other insurance companies. To find out more information regarding insurance companies and this situation you can visit the National Association of Insurance Commissioners (NAIC) Web site.

SUSORP Products, Fees, and Returns

Approved Products, Fees, and Returns Listing - PDF version - This table provides products, associated fees, surrender charges and historical returns for the various provider companies of the SUSORP.
 

JEFFERSON NATIONAL Life Insurance Company

PHONE
FAX
EMAIL
WEB SITE 		Customer Service: 866-667-0561
Fax: 866-667-0563
Email: service@jeffnat.com
Web site for SUSORP: www.jeffnat.com
ADDRESS Jefferson National Life Insurance Company
9920 Corporate Campus Dr
Suite 1000
Louisville, KY 40223
RATINGS AM Best: B (Fair)
 

METLIFE Investors (Metropolitan Life Insurance Company)

PHONE
FAX
EMAIL
WEB SITE 		Toll-Free: 800-560-5001
Fax: 908-552-3403
Email: No general email
Web: www.metlife.com - a general website, not for specific contract information (clients may enroll in eService for account information on an individual level).
ADDRESS MetLife/MetLife Investors
PO Box 10356
Des Moines IA 50306-0356
RATINGS AM Best: A+ (Superior)
Fitch: AA (Very Strong)
Moody's: Aa2 (Excellent)
S&P: AA (Very Strong)
( Current ratings available on "About Us" page of MetLife's website)
 

TIAA-CREF (Teachers Insurance and Annuity Association - College Retirement Equities Fund)

PHONE
FAX
EMAIL
WEB SITE 		Toll-Free: 877-267-4510
Fax: 813-910-4510
Email: clynch@tiaa-cref.org
Web: www.tiaa-cref.org
ADDRESS TIAA-CREF
Tampa Office-Suite 320
14055 Riveredge Dr
Tampa, Fl 33637
RATINGS TIAA Ratings:
AM Best: A++ (Superior)
Moody's: Aaa (Highest)
S&P: AAA (Superior)
 

VALIC Retirement (Variable Annuity Life Insurance Company)

PHONE
FAX
WEB SITE 		Toll-Free: 800-448-2542 PH: 813-961-1019
Fax: 813-963-0807
Web: www.VALICRetirement.com/floridaorp
ADDRESS 10006 N. Dale Mabry Hwy
Suite 113
Tampa, FL 33618
( Contact company for regional office.)
RATINGS A.M. Best: A (Excellent)
Fitch: AA- (Very Strong)
Moody's: Aa3 (Excellent)
S&P: A+ (Strong)
 

ING (Life Insurance and Annuity Company)

PHONE
FAX
EMAIL
WEB SITE 		Toll-Free: 800-525-4225
Fax: 813-636-0670
Email: participantservice@us.ing.com
Web: www.ingretirementplans.com/custom/florp/
ADDRESS ING
1 Orange Way
Windsor, CT 06095
RATINGS A.M. Best: A (Excellent)
Moody's: A1 (Good)
S&P: AA- (Very Strong)
( As of 7/06, ratings apply to financial strength and claims paying ability of ING and its General Account, and not to safety or performance of separate accounts or underlying investments.)
 

A Brief Overview of Insurance Company Rating Services

Rating services provide a measurement of the financial soundness of insurance companies. Many purchasers of insurance policies and annuities use these ratings to assist them in determining their level of comfort in investing with a particular company. However, such ratings cannot guarantee performance; they merely reflect the professional opinion of the raters about the financial condition (e.g., strength, stability, etc.) of various companies.
Each rating service has its own analysis methodology and rating system. Therefore, all ratings should be put in their proper context with respect to the rating service's criteria and the relative position of the rating on the overall scale used. Since any given rating is subject to change, you will want to ensure that you have the most current rating information. You may wish to ask each provider company for a copy of their latest rating report. Or, you could contact the various rating services directly for detailed information regarding their respective rating scale and how to interpret each letter rating. Be sure to inquire as to what written reports are available and if there is a charge. These rating services are:
For general information regarding annuities, you may also contact the Florida Department of Financial Services' toll-free consumer helpline (800-342-2762). The department also publishes a free consumer guide on annuities that you may order through the helpline or download from the department's Web site.
E-mail your SUSORP comments or questions to us. Please include your name, mailing address, e-mail address, the last four digits of your social security number (SSN), and your phone number if you require an answer from us.