Contact Us
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Director, Sarabeth Snuggs |
| This page provides contact information for various sections within the Division of Retirement. You can scroll down the page or click on the section heading from the list below to go directly to that section's information. |
| Address | Retirement Calculations | Retired Payroll | DROP Termination | Disability | Survivor Benefits | Enrollments | Contributions | Research and Education | Local Retirement | Municipal Police Officers and Firefighters' Retirement Trust Funds Office | Optional Retirement/Annuity Programs | Administration | Division of Retirement Location Map |
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If you are sending us something using the U.S. Postal Service, our mailing address is:
DIVISION OF RETIREMENT |
If you are sending us something using a carrier other than the U.S. Postal Service, our street address is:
DIVISION OF RETIREMENT | |
| Determining eligibility for service retirement and the Deferred Retirement Option Program (DROP), calculating retirement benefits and estimates of benefits, calculating the cost to purchase various types of creditable service, and answering questions about reemployment after retirement. |
Toll-Free: Local: Fax: E-Mail: |
888-738-2252 850-488-6491 850-410-2195 calculations@dms.MyFlorida.com | |
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Bureau of Benefit Payments | |||
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| Retired Payroll Section - Issuing benefit payments and employee contribution refunds, handling retiree/payee address changes, and processing insurance and tax deductions. |
Toll-Free: Local: Fax: E-Mail: |
888-377-7687 850-488-4742 850-410-2193 retired@dms.MyFlorida.com | |
| DROP Termination Unit - Reporting termination of employment by DROP participants and processing DROP payout forms. |
Toll-Free: Local: Fax: E-Mail: |
877-738-3767 850-487-4856 850-410-2199 drop_term@dms.MyFlorida.com | |
| Disability Determination Section - Answering questions about eligibility for disability benefits and processing disability retirement applications. |
Toll-Free: Local: Fax: E-Mail: |
877-738-3725 850-488-2968 850-410-2198 disability@dms.MyFlorida.com | |
| Survivor Benefits Section - Processing claims for survivors and beneficiaries upon a member's death and processing beneficiary changes after retirement, including during DROP participation, or after the end of DROP participation. |
Toll-Free: Local: Fax: E-Mail: |
877-377-4347 850-488-5207 850-410-2197 survivor@dms.MyFlorida.com | |
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Bureau of Enrollment & Contributions | |||
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| Enrollment Section - Enrolling agencies and members in the FRS, State University System Optional Retirement Program, Senior Management Service Optional Annuity Program, and Social Security, and processing beneficiary changes before retirement. |
Toll-Free: Local: Fax: E-Mail: |
877-377-3675 850-488-8837 850-410-2196 enrollment@dms.MyFlorida.com | |
| Contributions Section - Receiving and balancing monthly payroll reports from FRS employers and answering employer questions about monthly reporting requirements. |
Toll-Free: Local: Fax: E-Mail: |
877-377-1266 850-488-6011 850-410-2194 contributions@dms.MyFlorida.com | |
| Analyzing proposed legislation, researching retirement-related issues, coordinating policy development, and producing and distributing publications. |
Toll-Free: Local: Fax: E-Mail: |
877-377-1737 850-488-5706 850-921-0371 rep@dms.MyFlorida.com | |
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Bureau of Local Retirement Systems | |||
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| Local Retirement Section - Monitoring Florida's local public retirement systems for compliance with part VII of chapter 112 of the Florida Statutes. |
Toll-Free: Local: Fax: E-Mail: |
877-738-5622 850-488-2784 850-921-2161 local_ret@dms.MyFlorida.com | |
| Municipal Police Officers and Firefighters' Retirement Trust Funds Office - Overseeing local police and fire pension funds in Florida that participate under chapters 175 and 185 of the Florida Statutes. |
Toll-Free: Local: Fax: E-Mail: |
877-738-6737 850-922-0667 850-921-2161 mpf@dms.MyFlorida.com | |
| Optional Retirement/Annuity Programs - Overseeing the State University System Optional Retirement Program (SUSORP) and the Senior Management Service Optional Annuity Program (SMSOAP). |
Toll-Free: Local: Fax: E-Mail: |
877-378-7677 850-488-2784 850-921-2161 orpdata@dms.MyFlorida.com | |
| Contacting the Division's internal administrative services. |
Toll-Free: Local: Fax: |
866-738-2366 850-488-5540 850-921-0371 | |
| If you have a hearing or speech impairment, you may call the Division of Retirement via T.D.D. through the Florida Relay System at 800-955-8771. You may also view a printable version of the contacts list . |
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You may visit the Division without an appointment, from 8:00 a.m. until 4:30 p.m., Monday through Friday, except on state holidays. A map to our new location is displayed below. The reception area for retirement counseling services is located in Building 8, with convenient visitor parking located just outside the main entry. Employer training seminars are held in Building 4, with parking available in the parking deck adjacent to the building. A printable version of the location map and a map of the Winewood Complex are linked below.
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