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W.T. Cox Subscriptions (A)

ORDERING INSTRUCTIONS

COMPANY: W.T. Cox Subscriptions

Federal Identification Number: 56-1352557

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials, to:

Name: Tara Battles

Title: Customer Service Representative

Street Address: 201 Village Road, Shallotte, NC 28470

E-mail Address: tbattles@wtcox.com

Phone Number(s): 910-754-3145, extension 248

Cell Number (for State Purchasing use only): N/A

Toll Free Number: 800-571-9554, extension 216

Fax Number: 877-755-6274

After hours Emergency Number: Debra Knox, 910-367-9914, extension 215

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Tina Evans

Title: Order Department Manager

Street Address or P.O. Box: 201 Village Road

City, State, Zip: Shallotte, NC 28470

Phone Number: 910-754-3145, extension 216

Toll Free Number: 800-571-9554, extension 216

Ordering Fax Number: 877-755-6274

Internet Address: http://www.wtcox.com

Federal ID Number:56-1352557

Remit Address: 201 Village Road

City, State, Zip: Shallotte, NC 28470

NOTE:

W.T. Cox Subscriptions Response: All regions will use same ordering location.

PRIMARY BUSINESS:

Subscription Agent

QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

$ 10,000 -$ 20,000 N/A

$ 21,000 -$ 50,000 N/A

$ 51,000 -$100,000 N/A

$ 101,000 - + N/A

  • No quantity deep discounts offered.

Detail any other circumstances that can affect discounts:

Please see the attached STATE OF FLORIDA Pricing Options.

SERVICE CHARGES:

Identify all service charges excluding transportation, and applicable fees:

Please see the attached STATE OF FLORIDA Pricing Options.

RETURN POLICY:

State your policy on returning merchandise.

Returns on incorrectly ordered items will be accepted. Refunds will be based

on publishers restrictions.

REFUND POLICY:

State your policy on refunds and/or credit memoranda.

W.T. Cox Subscriptions will exhaust all resources to obtain refunds. All monies

refunded by the publisher will be refunded to the State of Florida in cases where no

replacement options are offered.