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The Rosen Publishing Group and PowerKids Press (A)

ORDERING INSTRUCTIONS

COMPANY: The Rosen Publishing Group and PowerKids Press

Federal Identification Number: 13-3129750

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials, to:

Name: Andrew Moore

Title: Asst. to VP, Sales

Street Address: c/o Rosen Publishing, 29 East 21st Street, New York, NY 10010

E-mail Address: bids@rosenpub.com

Phone Number(s): 800-237-9932, x411

Cell Number:

Toll Free Number: n/a

Fax Number: 888-436-4643

After hours Emergency Number: Not available

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Rosen Publishing and PowerKids Press

Title:

Street Address or P.O. Box: 29 East 21st Street

City, State, Zip: New York, NY 10010

Phone Number: 800-237-9932

Toll Free Number: same

Ordering Fax Number: 888-436-4643

Internet Address: www.rosenpublishing.com and www.powerkidspress.com

Federal ID Number: 13-3129750

Remit Address: 29 East 21st Street

City, State, Zip: New York, NY 10010

PRIMARY BUSINESS:

Publisher/Producer

QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

$ 10,000 -$ 20,000 N/A

$ 21,000 -$ 50,000 N/A

$ 51,000 -$100,000 N/A

$ 101,000 - + N/A

Detail any other circumstances that can affect discounts:

None

SERVICE CHARGES:

None

RETURN POLICY:

The workmanship of our books in library binding is unconditionally guaranteed.

Additionally, you may return any unprocessed book in saleable condition for a full refund within one year of purchase.

REFUND POLICY:

We can either issue a credit memo for returned books or a refund. Our customer service department is happy to assist.