The Penworthy Co. (A)
ORDERING INSTRUCTIONS F
COMPANY: The Penworthy Company
Federal Identification Number: 391405550
ORDERING INFORMATION:
Customers should direct orders for PURCHASE of library materials, to:
Name: Kari Bellmann
Title: Sales & Marketing Assistant
Street Address: 219 N Milwaukee St., Milwaukee, WI 53202
E-mail Address: bid.administrator@penworthy.com
Phone Number(s): 800/262/2665
Cell Number (for State Purchasing use only): N/A
Toll Free Number: 800/262/2665
Fax Number: 414/287/4602
After hours Emergency Number: N/A
QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:
Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Sales Rep: Please call 800/262/2665 for more information
Title: N/A
Street Address or P.O. Box: 219 N Milwaukee St.
City, State, Zip: Milwaukee, WI 53202
Phone Number:800/262/2665
Toll Free Number:800/262/2665
Ordering Fax Number:414/287/4602
Internet Address: www.penworthy.com
Federal ID Number:391405550
Remit Address:219 N Milwaukee St.
City, State, Zip: Milwaukee, WI 53202
PRIMARY BUSINESS:
Library Materials Vendor/Jobber
QUANTITY DISCOUNTS:
List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:
$ 10,000 -$ 20,000 0%
$ 21,000 -$ 50,000 0%
$ 51,000 -$100,000 0%
$ 101,000 - + 0%
Detail any other circumstances that can affect discounts:
Shipping is 6.4% prepaid and added to the order invoice.
SERVICE CHARGES:
Shipping is 6.4% prepaid and added to the order invoice.
RETURN POLICY:
If an order is filled incorrectly or a customer receives a book that is in any way inferior to Penworthy's normal intense standards, Penworthy will replace the book or credit the customer's account for the price of the book. Merchandise that was received as ordered may be returned for a refund in the same condition it was received, at the customer's expense shipped fourth class book mail, unless it was ordered with shelf-ready processing (meaning with customer-specific cataloging and/or card kits attached).
REFUND POLICY:
Same as Return Policy.
The Penworthy Company
Ordering and Selection Methods
We offer the following four methods for customers to select and order Penworthy books. We believe these four options allow us to flexibly meet your needs, and want to do business with you in the purchasing environment that you are most comfortable with.
Meeting with a Penworthy Sales Representative
A Penworthy Sales Representative meets with you face-to-face to discuss your needs and show you our newest titles. The order is filled out in person, and the books are shipped to you within seven days. Orders that require processing require an additional seven to fourteen days.
Preview Method
We send you a shipment of our newest titles to review at your convenience. You select which titles you would like to keep, and we pick up (via UPS) any remaining titles at our expense. Multiple quantities can be ordered through your Penworthy representative.
Online Ordering at www.penworthy.com
Our Internet ordering system is a user-friendly, convenient method for purchasing Penworthy books on-line. You create an on-line shopping cart that you may then send to us as a direct order or print for you review and/or alteration and attach to a purchase order.
Direct Order
You can mail or email your orders directly to Penworthy, fax us at (414) 287-4602, or order by phone toll-free at (800) 262-2665.