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The Booksource (A)

ORDERING INSTRUCTIONS

COMPANY: The Booksource

Federal Identification Number: 43-1018725

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials, to:

Name: Nick Ranciglio

Title: Customer Service Manager

Street Address: 1230 Macklind Avenue St. Louis, MO 63110

E-mail Address: nranciglio@booksource.com

Phone Number(s): 800 444 0435 314 647 0600

Cell Number (for State Purchasing use only):

Toll Free Number: 800 444 0435

Fax Number: 800 647 1923

After hours Emergency Number: 800444 0435

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Nick Ranciglio

Title: Customer Service Manager

Street Address or P.O. Box: 1230 Macklind Avenue

City, State, Zip: St. Louis, MO 63110

Phone Number: 314 647 0600

Toll Free Number: 800 444 0435

Ordering Fax Number: 800 647 1923

Internet Address: www.booksource.com nranciglio@booksource.com

Federal ID Number: 43-1018725

Remit Address: PO Box 952394

City, State, Zip: St. Louis, MO 63195

PRIMARY BUSINESS:

Trade Book Wholesaler

QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

$ 10,000 -$ 20,000 0%

$ 21,000 -$ 50,000 0%

$ 51,000 -$100,000 0%

$ 101,000 - + 0%

Detail any other circumstances that can affect discounts:

Special contract pricing can be negotiated on specific large orders.

SERVICE CHARGES:

Identify all service charges excluding transportation, and applicable fees:

None

RETURN POLICY:

State your policy on returning merchandise.

Unprocessed in print books may be returned for credit if not circulated or damaged.

REFUND POLICY:

State your policy on refunds and/or credit memoranda.

Credits are given for returned books which may be used for current or future purchases.