Stone Arch Books, LLC (A)
ORDERING INSTRUCTIONS
COMPANY: Stone Arch Books
Federal Identification Number: 20-3616138
ORDERING INFORMATION:
Customers should direct orders for PURCHASE of library materials, to:
Name: Pam Fogal
Title: Customer Service Representative
Street Address or P.O. Box: 151 Good Counsel Drive, PO Box 1450
City, State, Zip: Mankato, MN 56002-0669
Phone Number: (800) 421-7731
Toll Free Number: : (800) 421-7731
Ordering Fax Number: (877) 245-4902
Internet Address: www.stonearchbooks.com
Federal ID Number: 20-3616138
Remit Address: NW7559, PO Box 1450
City, State, Zip: Minneapolis, MN 55485-7559
QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:
Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Erin M. Scandrett
Title: Bids & Contracts Administrator
Street Address: 151 Good Counsel Drive, Mankato, MN 56001
E-mail Address: e.scandrett@coughlanpublishing.com
Phone Number(s): (507) 385-8486 or (800) 421-7731
Cell Number (for State Purchasing use only): N/A
Toll Free Number: (800) 421-7731
Fax Number: (877) 245-4902
After hours Emergency Number: N/A
PRIMARY BUSINESS:
Publisher/Producer
QUANTITY DISCOUNTS:
List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:
$ 10,000 -$ 20,000 N/A
$ 21,000 -$ 50,000 N/A
$ 51,000 -$100,000 N/A
$ 101,000 - + N/A
Detail any other circumstances that can affect discounts:
Larger discounts are available on qualifying opening day collection orders.
SERVICE CHARGES:
Attached or unattached library processing is $12.00 per order or FREE on orders
over $350.
RETURN POLICY:
Your satisfaction is our most important priority. If for any reason you are not completely satisfied with your order, simply call our customer service department toll-free. We will be happy to replace items, credit your account, or issue a full refund. No questions asked.
REFUND POLICY:
Your satisfaction is our most important priority. If for any reason you are not completely satisfied with your order, simply call our customer service department toll-free. We will
be happy to replace items, credit your account, or issue a full refund. No questions asked.