Rand McNally Educational Publishing (A)
ORDERING INSTRUCTIONS
COMPANY : Rand McNally Educational Publishing (A)
Federal Identification Number: 36-1663680
ORDERING INFORMATION:
Customers should direct orders for PURCHASE of library materials to:
Name: Michael Ganbarg
Title: Bid Anaylst
Street Address: 8255 N. Central Park, Skokie, IL 60076
E-mail Address: mganbarg@tandmcnally.com
Phone Number(s): 847-329-6508 or 800-678-7263 ext. 6508
Cell Number (for State Purchasing use only):
Toll Free Number: 800-678-7263 ext. 6508
Fax Number: 847-329-6139
After hours Emergency Number:
QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:
Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Rand McNally Educational Publishing
Title: EdPub Customer Service
Street Address or P.O. Box: PO Box 1906
City, State, Zip: Skokie, IL 60076
Phone Number: 800-678-7263
Toll Free Number: 800-678-7263
Ordering Fax Number: 800-934-3479
Internet Address: edpub@randmcnally.com
Federal ID Number: 36-1663680
Remit Address: PO Box 98904
City, State, Zip: Chicago, IL 60693
PRIMARY BUSINESS:
Publisher/Producer
QUANTITY DISCOUNTS:
List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:
$ 10,000 -$ 20,000 0
$ 21,000 -$ 50,000 0
$ 51,000 -$100,000 0
$ 101,000 - + 0
Detail any other circumstances that can affect discounts:
Rand McNally offers numerous quarterly, seasonal, online and new school discounts
opportunities which may save individual schools, or entire districts, on the purchase
of our educational materials. Please contact your local sales representative for details
on these savings opportunities.
SERVICE CHARGES:
Identify all service charges excluding transportation, and applicable fees:
Rand McNally will prepay and add all shipping charges to your orders. Shipping is
calculated as 8% of the total product ordered. If an order is for less than $50.00 in
product, we will add a $5.00 Handling charge to the order.
RETURN POLICY:
State your policy on returning merchandise.
If for any reason you are unhappy with the materials purchased, you may contact
our Customer Service Department to arrange a return for repair or replacement of
any item.
REFUND POLICY:
State your policy on refunds and/or credit memoranda.
Rand McNally will repair, replace at no charge or refund the amount paid for any
defective materials. All refunds are arranged through Customer Service.

