Skip to Main Content. Please Contact Us if there is anything we can do to improve the Accessibility of this page.

Quality Books Inc. (A)

Quality Books Inc. (A)

ORDERING INSTRUCTIONS

COMPANY : Quality Books Inc. (A)

Federal Identification Number: 06-1818765

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials to:

Name: William Hennis

Title: Operations Manager

Street Address: 1003 W. Pines Road Oregon, IL 61061

E-mail Address: bill.hennis@quality-books.com

Phone Number(s): 800-323-4241

Cell Number (for State Purchasing use only): 815-979-5152

Toll Free Number: 800-323-4241

Fax Number: 815-732-4499

After hours Emergency Number: 815-979-5152

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Pat Snapp or Lisa Wakenight

Title: Customer Service Representatives, Quality Books Inc.

Street Address or P.O. Box: 1003 W. Pines Road

City, State, Zip: Oregon, IL 61061

Phone Number: 815-732-4450

Toll Free Number: 800-323-4241

Ordering Fax Number: 815-732-4499

Internet Address: www.orders@quality-books.com

Federal ID Number: 06-1818765

Remit Address: 6993 Eagle Way

City, State, Zip: Chicago, IL 60678-1069

PRIMARY BUSINESS:

Library Materials Vendor/Jobber

QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

$ 10,000 -$ 20,000 12%

$ 21,000 -$ 50,000 12%

$ 51,000 -$100,000 12%

$ 101,000 - + 12%

Detail any other circumstances that can affect discounts:

No instances of discounts being waived.

SERVICE CHARGES:

Quality Books Inc. does not charge service fees, and the freight will be free.

RETURN POLICY:

Defective items can be returned within 2 years, damaged items within 6 months for either a no charge replacement of credit depending upon customer's wishes.

REFUND POLICY:

Customers may request a refund for unwanted material or duplicated material for 6 months, the policy for refunds and/or credits is the same as stated in the above return policy.