Picture Window Books (A)
ORDERING INSTRUCTIONS
COMPANY : Picture Window Books
Federal Identification Number: 16-1622720
ORDERING INFORMATION:
Customers should direct orders for PURCHASE of library materials, to:
Name: Nancy Herold
Title: Customer Service Representative
Street Address or P.O. Box: 151 Good Counsel Drive, PO Box 669
City, State, Zip: Mankato, MN 56002-0669
Phone Number: : (877) 845-8392
Toll Free Number: : (877) 845-8392
Ordering Fax Number: (877) 787-2746
Internet Address: www.picturewindowbooks.com
Federal ID Number: 16-1622720
Remit Address: NW7559, PO Box 1450
City, State, Zip: Minneapolis, MN 55485-7559
QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:
Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Erin M. Scandrett
Title: Bids & Contracts Administrator
Street Address: 151 Good Counsel Drive, Mankato, MN 56001
E-mail Address: e.scandrett@picturewindowbooks.com
Phone Number(s): (507) 385-8486 or (877) 845-8392
Cell Number (for State Purchasing use only): N/A
Toll Free Number: (877) 845-8392
Fax Number: (877) 787-2746
After hours Emergency Number: N/A
PRIMARY BUSINESS:
Publisher/Producer
QUANTITY DISCOUNTS:
List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:
$ 10,000 -$ 20,000 N/A
$ 21,000 -$ 50,000 N/A
$ 51,000 -$100,000 N/A
$ 101,000 - + N/A
Detail any other circumstances that can affect discounts:
Larger discounts are available on qualifying opening day collection orders.
SERVICE CHARGES:
Attached or unattached library processing is $12.00 per order or FREE on orders
over $350.
RETURN POLICY:
State your policy on returning merchandise.
Your satisfaction is our most important priority. If for any reason you are not completely satisfied with your order, simply call our customer service department toll-free. We will be happy to replace items, credit your account, or issue a full refund. No questions asked.
REFUND POLICY:
State your policy on refunds and/or credit memoranda.
Your satisfaction is our most important priority. If for any reason you are not completely satisfied with your order, simply call our customer service department toll-free. We will be happy to replace items, credit your account, or issue a full refund. No questions asked.