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Northwest Media, Inc. (A)

ORDERING INSTRUCTIONS

COMPANY: Northwest Media Inc

Federal Identification Number: 93-0907119

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials, to:

Name: Betty Hemmingsen

Title: Business Manager

Street Address: 326 W. 12th, Eugene OR 97401

E-mail Address: betty@northwestmedia.com

Phone Number(s):541-343-6636

Cell Number (for State Purchasing use only): (not applicable)

Toll Free Number: 800-777-6636

Fax Number: 541-343-0177

After hours Emergency Number: (not applicable)

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Betty Hemmingsen

Title: Business Manager

Street Address or P.O. Box: 326 W. 12th Ave

City, State, Zip: Eugene, OR 97401

Phone Number: 541-343-6636

Toll Free Number: 800-777-6636

Ordering Fax Number: 541-343-0177

Internet Address: www.SocialLearning.com

Federal ID Number: 93-0907119

Remit Address: 326 W. 12th Ave

City, State, Zip: Eugene OR 97401

PRIMARY BUSINESS:

Publisher/Producer

QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

$ 10,000 -$ 20,000

$ 21,000 -$ 50,000

$ 51,000 -$100,000

$ 101,000 - +

Detail any other circumstances that can affect discounts: None

SERVICE CHARGES:

Identify all service charges excluding transportation, and applicable fees: None

RETURN POLICY:

Products in their original condition may be exchanged, credited or refunded if returned within 30 days of receipt. Customer is responsible for return shipping costs. After 30 days returns are subject to a 20% restocking fee and require a return authorization from Northwest Media. NOTE EXCEPTION: Opened games are not returnable.

REFUND POLICY:

Upon receipt of the return, a credit memo will be sent to you via mail, fax or email. The credit may be used for future purchases or, if requested, a refund will be issued.