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MLSC, Inc. (R)

ORDERING INSTRUCTIONS

COMPANY: MLSC, INC.

Federal Identification Number: 56-2092648

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials, to:

Name: Dana L. Jaunzemis

Title: President

Street Address: 313 Campbell Street Wilmington, NC 28401

E-mail Address: dana@MLSCMUSIC.COM

Phone Number(s): 800-849-2323

Cell Number (for State Purchasing use only): 910-231-8676

Toll Free Number: 800-849-2323

Fax Number: 910-762-8701

After hours Emergency Number: 910-231-8676

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Dana L. Jaunzemis / MLSC, Inc.

Title: President

Street Address or P.O. Box: 313 Campbell Street

City, State, Zip: Wilmington, NC 28401

Phone Number: 910-762-8676

Toll Free Number: 800-849-2323

Ordering Fax Number: 910-762-8701

Internet Address: WWW.MLSCMUSIC.COM

Federal ID Number: 56-2092648

Remit Address: 313 Campbell Street

City, State, Zip: Wilmington, NC 28401

PRIMARY BUSINESS:

Library Materials Vendor/Jobber

QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

$ 10,000 -$ 20,000

$ 21,000 -$ 50,000

$ 51,000 -$100,000

$ 101,000 - +

Detail any other circumstances that can affect discounts:

SERVICE CHARGES:

Identify all service charges excluding transportation, and applicable fees:

Additional physical processing services are available, but not required.

Also OCLC MARC records are available, but not required.

These additional services are quoted when requested by a library.

RETURN POLICY:

State your policy on returning merchandise.

Any item may be returned for full credit, refund or replacement within one

year of purchase. MLSC does not require authorization to return materials.

REFUND POLICY:

State your policy on refunds and/or credit memoranda.

A Credit Memo is issued for returns. This credit may be applied against

other invoices or a request can be made for a refund.