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Midwest Tape, LLC (B)

ORDERING INSTRUCTIONS

COMPANY: Midwest Tape, LLC

Federal Identification Number: 37-1499686

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials, to:

Name: Judy Summer

Title: Customer Service Manager

Street Address: 6950 Hall Street; P.O. Box 820, Holland, Ohio 43528

E-mail Address: judys@midwesttapes.com

Phone Number(s): 800-875-2785

Cell Number (for State Purchasing use only): 419-250-0222 Eric Timm, Administrator for emergencies.

Toll Free Number: 800-875-2785

Fax Number: 800-444-6645

After hours Emergency Number:

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Eric Timm

Title: Sales Representative

Street Address or P.O. Box: P.O. Box 820; 6950 Hall Street

City, State, Zip: Holland, Ohio 43528

Phone Number: 419-868-9370

Toll Free Number: 800-875-2785

Ordering Fax Number: 800-444-6645

Internet Address: www.midwesttapes.com

Federal ID Number: 37-1499686

Remit Address: P.O. Box 820

City, State, Zip: Holland, Ohio 43528

PRIMARY BUSINESS:

Library Materials Vendor/Jobber

QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

$ 10,000 -$ 20,000 0

$ 21,000 -$ 50,000 0

$ 51,000 -$100,000 0

$ 101,000 - + 25%

Detail any other circumstances that can affect discounts:

Libraries that spend over $100,000 in a calendar year are eligible for a discount of 25% off of MSRP.

SERVICE CHARGES:

Identify all service charges excluding transportation, and applicable fees:

None

RETURN POLICY:

State your policy on returning merchandise.

Based on date of delivery, within 60 days, we will issue call tag to have merchandise returned. We guarantee our Videos,

DVD's & Music CD's for one year against manufacturer's defects and damage in the shipping process. After 60 days from

delivery, items are returned via Post Office Box.

REFUND POLICY:

State your policy on refunds and/or credit memoranda.

Refunds are credited via Credit Memorandums