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Mackin Book Company d/b/a Mackin Library Media (A)

ORDERING INSTRUCTIONS FORM

COMPANY: MACKIN BOOK COMPANY dba MACKIN LIBRARY MEDIA

Federal Identification Number: 41-1658426

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials, to:

Name: CYNDY BLASIER

Title: CUSTOMER SERVICE MANGER

Street Address: 14300 WEST BURNSVILLE PKWY, BURNSVILLE, MN 55306-3804

E-mail Address: CYNDYB@MACKIN.COM

Phone Number(s): 952-895-9540

Cell Number (for State Purchasing use only): N/A

Toll Free Number: 800-245-9540

Fax Number: 800-369-5490

After hours Emergency Number: 800-245-9540

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: LYNN M. BENDT

Title: CONTRACT ADMINISTRATOR

Street Address or P.O. Box: 14300 WEST BURNSVILLE PARKWAY

City, State, Zip: BURNSVILLE, MINNESOTA 55306-3804

Phone Number: 800-245-9540

Toll Free Number: 800-245-9540

Ordering Fax Number: 800-369-5490

Internet Address: WWW.MACKIN.COM

Federal ID Number: 41-1658426

Remit Address: SAME AS ABOVE

City, State, Zip: SAME AS ABOVE

PRIMARY BUSINESS:

Library Materials Vendor/Jobber

QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

$ 10,000 -$ 20,000 0.00%

$ 21,000 -$ 50,000 0.00%

$ 51,000 -$100,000 1.00%

$ 101,000 - + 1.50%

Detail any other circumstances that can affect discounts:

Purchasing multiple quantities of a single title can also receive additional discounts:

26-50 copies = additional 1/2% discount

51-75 copies = additional 1% discount

76+ copies = additional 1.5% discount

SERVICE CHARGES:

Identify all service charges excluding transportation, and applicable fees:

Orders of less than $50.00 will be subject to a small order handling fee of $5.00.

RETURN POLICY:

State your policy on returning merchandise.

Any item that is ordered in error may be returned as long as it is not processed.

Any item damaged during transportation will be replaced at no charge.

REFUND POLICY:

State your policy on refunds and/or credit memoranda.

Refunds or credits are applied either as a "credit on account" for the next order, or

a "credit memo" is issued to the billing address. If a refund is required, a check is

issued to the account that originally paid the invoice.