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Library Video Co. (C)

ORDERING INSTRUCTIONS

COMPANY: Library Video Company

Federal Identification Number: 23-2353078

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials, to:

Name: Jacqueline Bridges-McIver

Title: Sales Coordinator

Street Address: 7 East Wynnewood Road, Wynnewood, PA 19096

E-mail Address: Jacqueline@libraryvideo.com

Phone Number(s): (800) 843-3620

Cell Number (for State Purchasing use only): not available

Toll Free Number: (800) 843-3620

Fax Number: (610) 645-4040

After hours Emergency Number:

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Jacqueline Bridges-McIver

Title: Sales Coordinator

Street Address or P.O. Box: PO Box 580

City, State, Zip: Wynnewood, PA 19096

Phone Number:

Toll Free Number: 800-843-3620

Ordering Fax Number: 610-645-4040

Internet Address: www.libraryvideo.com AND www.safarimontage.com

Federal ID Number: 23-2353078

Remit Address: PO Box 580

City, State, Zip: Wynnewood, PA 19096

PRIMARY BUSINESS:

Library Materials Vendor/Jobber

QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

$ 10,000 -$ 20,000 Contact us

$ 21,000 -$ 50,000 Contact us

$ 51,000 -$100,000 Contact us

$ 101,000 - + Contact us

Detail any other circumstances that can affect discounts:

Exclusions: Freight charges are pre-paid and added to invoice. No electronic invoices or payments. No automatic deductions from payments to Contractor for "Transaction Fee".

No Trade-in options available.

Delivery- Most orders can be filled within thirty (30) days, however, some orders may require additional time. The time necessary for order fulfillment will depend upon the nature of the products and quantities ordered and other customer requests. In addition, there may be installation costs, which will vary depending upon the order.

"Pricing:

0% Discount-Hardcopy Products (VHS, DVD, Audio Books & CD-Roms).

5% Discount-Safari Montage Hardware & Software Products.

0% Discount-Safari Montage Content Packages"

SERVICE CHARGES:

Identify all service charges excluding transportation, and applicable fees:

RETURN POLICY:

State your policy on returning merchandise.

We will replace damaged or defective product within 60 days of purchase if it’s rewound and in mint condition. We will accept returns on processed merchandise only if the damaged, defective or sent to you in error. You must contact Customer Service to obtain a Return Authorization Number @ 1-800-843-3620. For SAFARI Montage related items, SAFARI Montage Hardware includes a limited one year warranty for complete product license and warranty terms and conditions, please visit www.safarimontage.com or contact Library Video Company at 1-800-843-4549.

REFUND POLICY:

State your policy on refunds and/or credit memoranda.

See above.