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Junior Library Guild (A)

ORDERING INSTRUCTIONS

COMPANY: Junior Library Guild

Federal Identification Number: 59-3263895

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials, to:

Name: Donald Luzado

Title: Sales Manager

Street Address: 7858 Industrial Pkwy., Plain City, OH 43064

E-mail Address: sales@juniorlibraryguild.com

Phone Number(s): (800)-743-4070

Cell Number (for State Purchasing use only): (800)-325-9558

Toll Free Number: (800) 743-4070

Fax Number: (800) 827-3080

After hours Emergency Number: (800) 743-4070

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Tiffany Nulph

Title: Customer Service Manger

Street Address or P.O. Box: 7858 Industrial Pkwy

City, State, Zip: Plain City, OH 43064

Phone Number: 800-325-9558 ext.7942

Toll Free Number: 800-743-4070

Ordering Fax Number: 800-827-3080

Internet Address: www.juniorlibraryguild.com

Federal ID Number: 59-3263895

Remit Address: 7858 Industrial Pkwy

City, State, Zip: Plain City, OH 43064

PRIMARY BUSINESS:

Library Materials Vendor/Jobber

QUANTITY DISCOUNTS:

$ 10,000 -$ 20,000

$ 21,000 -$ 50,000

$ 51,000 -$100,000

$ 101,000 - +

Detail any other circumstances that can affect discounts:

N/A

SERVICE CHARGES:

N/A

RETURN POLICY:

State your policy on returning merchandise.

Full satisfaction Guarantee- Exchange any book for any reason

if not completely satisfied.

REFUND POLICY:

State your policy on refunds and/or credit memoranda.

Refunds given if customer returns books unprocessed at their expense. Will give credit

memorandum and provide PPL's for all exchanges.