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Gareth Stevens Publishing_

ORDERING INSTRUCTIONS

COMPANY : Gareth Stevens Publishing

Federal Identification Number: 39-1462742

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials to:

Name: Melissa McConnell

Title: Bid Coordinator

Street Address: P.O. Box 360140, Strongsville, OH 44136

E-mail Address: bids@gspub.com

Phone Number(s): 800-542-2595 ext.120

Cell Number (for State Purchasing use only):

Toll Free Number: 800-542-2595

Fax Number: 877-542-2596

After hours Emergency Number:

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Gareth Stevens Publishing

Title: Customer Service Department

Street Address or P.O. Box: P.O. Box 360140

City, State, Zip: Strongsville, OH 44136

Phone Number: 800-542-2595

Toll Free Number: 800-542-2595

Ordering Fax Number: 877-542-2596

Internet Address: www.garethstevens.com

Federal ID Number: 39-1462742

Remit Address: P.O. Box 91052

City, State, Zip: Chicago, IL 60693

PRIMARY BUSINESS:

Publisher/Producer

QUANTITY DISCOUNTS:

$ 10,000 -$ 20,000 N/A

$ 21,000 -$ 50,000

$ 51,000 -$100,000

$ 101,000 - +

Detail any other circumstances that can affect discounts:

Free cataloging and processing for orders over $350.00. AR quizzes available at $1.00

each with a minimum of 20.

SERVICE CHARGES:

No services charges, shipping and handling, or other fees for orders and contracts.

RETURN POLICY:

Contact customer service when needing to return a product supplied in error,

damaged or incorrect. All items must be returned within 30 days. Books accessioned to a library's collection are not eligible for return.

REFUND POLICY:

State your policy on refunds and/or credit memoranda:

All bindings and materials used are unconditionally guaranteed. Defective copies or

Books shipped in error must be returned for credit or replacement within 30 days of

Receipt.