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FRANCBETH, Inc. (A)

ORDERING INSTRUCTIONS

COMPANY: FRANCBETH INC.

Federal Identification Number: 59-3658944

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials, to:

Name: DR. CLARENCE N. OBIOZOR

Title: DIRECTOR

Street Address: 6035 FT. CAROLINE ROAD, SUITE 19, JACKSONVILLE, FL 32277

E-mail Address: SALES@FRANCBETH.COM

Phone Number(s): 904 744-7788

Cell Number (for State Purchasing use only): 904 813-8716

Toll Free Number: 888 289-7105

Fax Number: 904 744-7247

After hours Emergency Number: 904 813-8716

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: MAY OBIOZOR

Title: DIRECTOR

Street Address or P.O. Box: 6035 FT. CAROLINE ROAD, SUITE 19

City, State, Zip: JACKSONVILLE, FL 32277

Phone Number: 904 744-7788

Toll Free Number: 888 289-7105

Ordering Fax Number: 904 744-7247

Internet Address: WWW.FRANCBETH.COM

Federal ID Number: 59-3568944

Remit Address: 6035 FT. CAROLINE ROAD, SUITE 19

City, State, Zip: JACKSONVILLE, FL 32277

PRIMARY BUSINESS:

Library Materials Vendor/Jobber

QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

$ 10,000 -$ 20,000 0.50%

$ 21,000 -$ 50,000 0.50%

$ 51,000 -$100,000 0.80%

$ 101,000 - + 1.00%

Detail any other circumstances that can affect discounts:

SERVICE CHARGES:

Identify all service charges excluding transportation, and applicable fees:

20% Re-stocking fee for returns.

RETURN POLICY:

State your policy on returning merchandise.

Return authorization plus 20%, restocking fee and shipping cost within 30 days of receipt of shipment.

REFUND POLICY:

State your policy on refunds and/or credit memoranda

Purchaser's account credited, Credit Memo issued.