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Encyclopedia Britannica (A)

ORDERING INSTRUCTIONS

COMPANY: Encyclopedia Britannica

Federal Identification Number: 362-063-569

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials, to:

Name: Joann Lee

Title: Business Development

Street Address: 331 N LaSalle St. Chicago, IL 60610

E-mail Address: jlee@eb.com

Phone Number(s): 312-347-7189

Cell Number (for State Purchasing use only):

Toll Free Number: 800-621-3900 x7189

Fax Number: 800-344-9624

After hours Emergency Number:

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Megan Williams

Title: Account Executive

Street Address or P.O. Box: 331 N LaSalle St. Chicago

City, State, Zip: Chicago, IL 60610

Phone Number: 312-347-7234

Toll Free Number: 800-621-3900 x7234

Ordering Fax Number: 800-344-9624

Internet Address:

Federal ID Number: 362-063-569

Remit Address:

City, State, Zip:

PRIMARY BUSINESS:

Publisher/Producer

QUANTITY DISCOUNTS:

$ 10,000 -$ 20,000 None

$ 21,000 -$ 50,000 None

$ 51,000 -$100,000 None

$ 101,000 - + None

Detail any other circumstances that can affect discounts:

5-10 units of any title receives an additional 5% off

10+ units of any title receives an additional 10% off

SERVICE CHARGES:

Shipping and handling charges will apply.

RETURN POLICY:

Damaged products and incorrect orders can be returned to EB at no charge. Customers who wish to return a product for any other reason must do so within 30 days.

REFUND POLICY:

State your policy on refunds and/or credit memoranda.