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DEMCO, Inc (A)

ORDERING INSTRUCTIONS

COMPANY: DEMCO, Inc.

Federal Identification Number:39-1311089

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials, to:

Name: Margie Meinzer

Title: Sales Associate

Street Address: PO Box 7488 Madison WI 53707-7488

E-mail Address: quote@demco.commargiem@demco.com

Phone Number(s): 800-356-1200

Cell Number (for State Purchasing use only): 866-558-9068

Toll Free Number: 800-356-1200

Fax Number: 888-245-1329

After hours Emergency Number: 800-356-1200

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Margie Meinzer

Title: Sales Associate

Street Address or P.O. Box: PO Box 7488

City, State, Zip: Madison WI 53707-7488

Phone Number: 800-462-8709

Toll Free Number: 800-356-1200

Ordering Fax Number: 800-245-1329

Internet Address: www.demco.com

Federal ID Number: 39-1311089

Remit Address: PO Box 8048

City, State, Zip: Madison WI 53708-8048

PRIMARY BUSINESS:

Library Materials Vendor/Jobber

QUANTITY DISCOUNTS:

$ 10,000 -$ 20,000 5%

$ 21,000 -$ 50,000 5%

$ 51,000 -$100,000 Call

$ 101,000 - + Call

Detail any other circumstances that can affect discounts:

DEMCO, Inc. Full Line Catalog has over 20,000 items you will receive 15% off Supplies (consumables) Books and other types Media received 7%. Please call for a quote on large orders 800-462-8709.

SERVICE CHARGES:

Identify all service charges excluding transportation, and applicable fees:

Custom set up fees, not included in offer.

RETURN POLICY:

State your policy on returning merchandise.

Call Customer Service 800-962-4463 100% Satisfaction Guaranteed

REFUND POLICY:

State your policy on refunds and/or credit memoranda.

Call Customer Service 800-962-4463 100 % Satisfaction Guaranteed.