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Civil War Microfilm, Inc. (A)

ORDERING INSTRUCTIONS

COMPANY: Civil War Microfilm Inc.

Federal Identification Number: 20-4709821

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials, to:

Name: Jim Studnicki

Title: President

Street Address: 1023 Timber Trail Road, Towson, MD, 21286

E-mail Address: info@civilwarmicrofilm.com

Phone Number(s): 410-296-2605

Cell Number (for State Purchasing use only):443-421-0287

Toll Free Number: 866-382-3943

Fax Number: 410-823-0385

After hours Emergency Number:

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Jim Studnicki

Title: President

Street Address or P.O. Box: 1023 Timber Trail Road

City, State, Zip: Towson, MD, 21286

Phone Number: 410-296-2605

Toll Free Number: 866-382-3943

Ordering Fax Number: 443-921-9429

Internet Address: http://www.civilwarmicrofilm.com

Federal ID Number:20-4709821

Remit Address: 1023 Timber Trail Road

City, State, Zip: Towson, MD, 21286

PRIMARY BUSINESS:

Custom Web-based Library Provider

QUANTITY DISCOUNTS:

$ 10,000 -$ 20,000 2%

$ 21,000 -$ 50,000 5%

$ 51,000 -$100,000 10%

$ 101,000 - + 20%

SERVICE CHARGES:

No additional service charges / fees.

RETURN POLICY:

N / A -- all products are subscription-based and delivered via the Internet

REFUND POLICY:

Refunds are not offered for prepaid subscriptions.