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Children's Plus, Inc. (A)

ORDERING INSTRUCTIONS

COMPANY: Children's Plus, Inc.

Federal Identification Number: 36-4078966

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials, to:

Name: Daniel G. Walsh

Title: Chief Operating Officer

Street Address: 1387 Dutch American Way, Beecher, IL 60401

E-mail Address: danw@childrensplusinc.com

Phone Number(s): 800-230-1279

Cell Number (for State Purchasing use only):

Toll Free Number: 800-230-1279

Fax Number: 800-896-7213

After hours Emergency Number:

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Sandy Barrick

Title: Customer Service Manager

Street Address or P.O. Box: P.O. Box 847

City, State, Zip: Beecher, IL 60401

Phone Number: 800-230-1279

Toll Free Number: 800-230-1279

Ordering Fax Number: 800-896-7213

Internet Address: www.childrensplusinc.com

Federal ID Number: 36-4078966

Remit Address: P.O. Box 847

City, State, Zip: Beecher, IL 60401

NOTE:

Sales Rep Phone City
Heather Barrett 863-661-1877 Lakeland
Tami Chappell 352-804-2235 Chuluota
Dolly DePagter 813-294-2135 Odessa
Jeff Vowell 850-932-8870 Gulf Breeze

PRIMARY BUSINESS:

Library Materials Vendor/Jobber

QUANTITY DISCOUNTS:

$ 10,000 -$ 20,000 None

$ 21,000 -$ 50,000 None

$ 51,000 -$100,000 None

$ 101,000 - + None

SERVICE CHARGES:

There will be no additional services charges on any order. Free ground shipping and handling is guaranteed on all orders.

RETURN POLICY:

Children's Plus, Inc. offers a 100% satisfaction guarantee on all products. If the customer is dissatisfied with a product, the product may be returned for full credit at no cost to the customer for shipping, handling, or restocking.

REFUND POLICY:

When a product is returned, a Credit Memo or refund will be issued.