Capstone Press (A)
ORDERING INSTRUCTIONS
COMPANY: Capstone Press
Federal Identification Number: 41-1683850
ORDERING INFORMATION:
Customers should direct orders for PURCHASE of library materials, to:
Name: Michelle Nixt
Title: Customer Service Supervisor
Street Address or P.O. Box: 151 Good Counsel Drive, PO Box 669
City, State, Zip: Mankato, MN 56002-0669
Phone Number: (800) 747-4992
Toll Free Number: (800) 747-4992
Ordering Fax Number: (888) 262-0705
Internet Address: www.capstonepress.com
Federal ID Number: 41-1683850
Remit Address: NW7559, PO Box 1450
City, State, Zip: Minneapolis, MN 55485-7559
QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:
Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Erin M. Scandrett
Title: Bids & Contracts Administrator
Street Address: 151 Good Counsel Drive, Mankato, MN 56001
E-mail Address: e.scandrett@capstonepress.com
Phone Number(s): (507) 385-8486 or (800) 747-4992
Cell Number (for State Purchasing use only): N/A
Toll Free Number: (800) 747-4992
Fax Number: (888) 262-0705
After hours Emergency Number: N/A
PRIMARY BUSINESS:
Publisher/Producer
QUANTITY DISCOUNTS:
$ 10,000 -$ 20,000 N/A
$ 21,000 -$ 50,000 N/A
$ 51,000 -$100,000 N/A
$ 101,000 - + N/A
Detail any other circumstances that can affect discounts:
Larger discounts are available on qualifying opening day collection orders.
SERVICE CHARGES:
Identify all service charges excluding transportation, and applicable fees:
Attached or unattached library processing is $12.00 per order or FREE on orders
over $350.
RETURN POLICY:
State your policy on returning merchandise.
Your satisfaction is our most important priority. If for any reason you are not completely satisfied
with your order, simply call our customer service department toll-free. We will be happy to
replace items, credit your account, or issue a full refund. No questions asked.
REFUND POLICY:
State your policy on refunds and/or credit memoranda.
Your satisfaction is our most important priority. If for any reason you are not completely satisfied
with your order, simply call our customer service department toll-free. We will be happy to
replace items, credit your account, or issue a full refund. No questions asked.