Brodart Company (A)
ORDERING INSTRUCTIONS
COMPANY: Brodart Co.
Federal Identification Number: 23-2248758
ORDERING INFORMATION:
Customers should direct orders for PURCHASE of library materials, to:
Name: Rhonda Rhea
Title: Customer Care Associate
Street Address: 500 Arch Street, Williamsport, PA 17701
E-mail Address: Rhonda.Rhea@brodart.com
Phone Number(s): (570) 326-2461 ext. 6542
Cell Number (for State Purchasing use only): N/A
Toll Free Number: (800) 233-8467 ext. 6542
Fax Number: (570) 326-1479
After hours Emergency Number: N/A
QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:
Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Rhonda Rhea
Title: Customer Care Associate
Street Address or P.O. Box: 500 Arch Street
City, State, Zip: Williamsport, PA 17701
Phone Number: (570) 326-2461 ext. 6542
Toll Free Number: (800) 233-8467 ext. 6542
Ordering Fax Number: (570) 326-1479
Internet Address: www.bibz.com or www.1stpick.com via email: bookord@brodart.com
Federal ID Number: 23-2248758
Remit Address: P O Box 3488
City, State, Zip: Williamsport, PA 17701
PRIMARY BUSINESS:
Library Materials Vendor/Jobber
QUANTITY DISCOUNTS:
$ 10,000 -$ 20,000 0
$ 21,000 -$ 50,000 0
$ 51,000 -$100,000 0
$ 101,000 - + 0
Detail any other circumstances that can affect discounts:
Hardcover and paperback titles on which Brodart receives minimal or no discount
and/or the publisher requires prepayment may be discounted at the non-trade discount
(12%) plus a service charge of $3.95.
SERVICE CHARGES:
Identify all service charges excluding transportation, and applicable fees:
Hardcover and paperback titles on which Brodart receives minimal or no discount
and/or the publisher requires prepayment may be discounted at the non-trade discount
(12%) plus a service charge of $3.95.
RETURN POLICY:
State your policy on returning merchandise.
Any book received damaged, defective or not as ordered will be replaced or a credit
will be issued. All contractor errors will be handled in this manner. Requests to return
books for any other reason will be handled on an individual basis.
REFUND POLICY:
State your policy on refunds and/or credit memoranda.
The library will receive a credit in the form of a credit memo. The credit memo will
include the titles affected, the action taken and the amount of the credit.