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Basch Subscriptions, Inc.

ORDERING INSTRUCTIONS

COMPANY: Basch Subscriptions, Inc.

Federal Identification Number: 02-0485760

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials to:

Name: Meredith Ritchie

Title: General Manager

Street Address: 88 N. Main Street Concord, NH 03301

E-mail Address: mritchie@basch.com

Phone Number(s): 603-229-0662

Cell Number (for State Purchasing use only):

Toll Free Number: 800-226-5310

Fax Number: 603-226-9443

After hours Emergency Number:

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Shelly Rogers

Title: New Account Transition Manager

Street Address or P.O. Box: 88 N. Main Street

City, State, Zip: Concord, NH 03301

Phone Number: 603-229-0662

Toll Free Number: 800-226-5310

Ordering Fax Number: 603-226-9443

Internet Address: www.basch.com

Federal ID Number: 02-0485760

Remit Address: Basch Suscriptions, Inc., 88 N. Main Street

City, State, Zip: Concord, NH 03301

PRIMARY BUSINESS:

Subscription Agent

QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

10,000 -$ 20,000 None

$ 21,000 -$ 50,000 None

$ 51,000 -$100,000 None

$ 101,000 - + None

Detail any other circumstances that can affect discounts:

SERVICE CHARGES:

N/A

RETURN POLICY:

Basch Subscriptions, Inc. will accept cancellations based on publisher policies.

REFUND POLICY:

Basch Subscriptions, Inc., will refund amounts received from publishers upon our receipt of the refund. Refunds are in the form of credit memos. Receipt of the refund from the publisher. Refunds are subject to publisher policies and are in the form of credit memos.