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ABDO Publishing Company (A)

ORDERING INSTRUCTIONS

COMPANY: ABDO Publishing Company

Federal Identification Number: 41-1699406

ORDERING INFORMATION:

Customers should direct orders for PURCHASE of library materials to:

Name: Pat Dumdei

Title: Quality Control

Street Address: 4940 Viking Dr. Suite 622 Edina, MN 55435

E-mail Address: info@abdopub.com

Phone Number(s): 800-800-1312

Cell Number (for State Purchasing use only): N/A

Toll Free Number: 800-800-1312

Fax Number: 952-831-1632

After hours Emergency Number: N/A

QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:

Primary contact person responsible for answering contract related questions and administering contract issues is:

Name: Pat Dumdei

Title: Quality Control

Street Address or P.O. Box: 4940 Viking Dr. Suite 622

City, State, Zip: Edina, MN 55435

Phone Number: 507-625-3797

Toll Free Number: 800-800-1312

Ordering Fax Number: 952-831-1632

Internet Address: www.abdopublishing.com

Federal ID Number: 41-1699406

Remit Address: 4940 Viking Dr. Suite 622

City, State, Zip: Edina, MN 55435

PRIMARY BUSINESS:

Publisher/Producer

QUANTITY DISCOUNTS:

List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:

$ 10,000 -$ 20,000 N/A

$ 21,000 -$ 50,000 N/A

$ 51,000 -$100,000 N/A

$ 101,000 - + N/A

SERVICE CHARGES:

No service charges.

RETURN POLICY:

Returns and exchanges may be made free of charge.

Please ship the products back to our warehouse using the UPS pre-paid packaging slip provided by ABDO Publishing.

REFUND POLICY:

Customers may return products within 30 days and receive a full refund.