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Vendor Complaint List

The following table lists all formal Vendor Complaints issued to vendors by state agencies and received by the Department of Management Services. The Department tracks this information as part of its vendor management processes. Agencies are encouraged to review this information before making judgments about a vendor's responsibility pursuant to Rule 60A-1.006(1), Fla. Admin. Code.

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Pending Complaints:

Vendor

Agency

Issue Date

Contract/PO #

Items of Order

Issues

Biological Research Associates

FWC

06/05/2007

FWC 03/04-77
FWC 03/04-83

Planting of Aquatic Plants

Delivery/Schedule, Specifications/Requirements, Customer Service (msword 230.50 kB)

DHL

DOE

12/07/2007

ST 991-160-05-1

Courier Services

Delivery/Schedule, Specifications/Requirements, Invoicing, Customer Service (msword 56.50 kB)

Pitney Bowes

DOR

11/27/2007

ST 600-760-07-1

Mail Processing Equipment

Invoicing, Customer Service (pdf 75.89 kB)

Ricoh Americas Corporation

DOH

03/28/2008

ST 600-340-06-1

Copying and Facsimile Equipment, Maintenance, and Supplies

Invoicing, Customer Service (pdf 649.12 kB)

Toshiba America Business Solutions, Inc.

DOR

04/22/2008

ST 600-340-06-1

Copying and Facsimile Equipment, Maintenance, and Supplies

Invoicing (pdf 32.93 kB)